Frequently Asked Questions

We offer multiple payment options, including credit, debit, and cash. If you’re uninsured, ask us how we can help make your care affordable and stress-free.

Yes. We use low-radiation digital X-ray technology that provides clear, instant images with less exposure and more comfort than traditional film.

We recommend brushing twice daily, flossing once a day, and maintaining a balanced diet. Be sure to stay consistent with your checkups at our Carleton Place dental clinic and follow any custom care advice we give during your visit.

We offer same-day emergency appointments whenever possible. If you're experiencing pain, a broken tooth, or dental trauma, contact us right away—we’re here to help you feel better fast.

Yes! Spur Line Dental offers free, easy-access parking right outside our Carleton Place office, located next to Tim Hortons and across from the Wool Growers Association.

Your first visit to Spur Line Dental includes a full exam, digital X-rays, and an oral cancer screening. We’ll also chat about your smile goals and walk you through a care plan that fits your needs—no pressure, just honest guidance.

Most regular checkups take about 60 minutes. If you're a new patient visiting our Carleton Place dental office, your first appointment may run a bit longer to allow time for a full assessment and getting to know your care preferences.

Yes, we accept all major insurance providers common in Ontario and are happy to direct bill when possible. Our team will walk you through your coverage, submit claims, and help you get the most from your dental benefits.

Yes! We love working with kids and offer family-friendly dentistry for all ages. Our children’s play area helps little ones feel at ease, and we make early dental visits fun and positive with gentle, playful care.

You're not alone—and you're in the right place. Dr. Jazz Smyl Joly has a calming, understanding approach to dental care, shaped by her own family's experience with dental fear. We take things at your pace and offer comfort amenities to help you relax.

Many dental insurance plans in Ontario include some coverage for crowns and bridges. Our team is happy to check your benefits, handle the paperwork, and explain your options before treatment begins.

Yes! We welcome new patients from Carleton Place, Almonte, Perth, Smiths Falls, and across Lanark County. Call today to book a consultation and explore your restorative options.

Yes, in certain cases. If your child or teen has experienced injury or tooth loss, we’ll help determine if a crown or bridge is appropriate based on their stage of development.

Replacing missing teeth helps protect your bite, prevents shifting of adjacent teeth, and restores confidence in your smile. Bridges are a secure, long-lasting solution that looks and feels natural.

We use strong, tooth-coloured materials designed to look natural and last for years. Every crown and bridge is custom-crafted at a trusted Canadian dental lab.

Most patients complete their crown or bridge treatment in two appointments—one for the digital scan and prep, and one to place the final restoration. We’ll always explain the timeline before we begin.

Yes, once your new restoration is placed and adjusted, you’ll be able to enjoy meals comfortably. We’ll also give you easy tips to help extend the life of your crown or bridge.

We take your comfort seriously. Local anaesthetic and gentle techniques help ensure your experience is smooth and stress-free. You’ll feel well cared for every step of the way.

With regular care and checkups, most crowns and bridges last 10–15 years or more. We’ll show you how to protect your restoration at home and during routine visits to our Carleton Place office.

A crown is a protective cover for a damaged or weakened tooth. A bridge replaces one or more missing teeth by anchoring to the surrounding teeth. At Spur Line Dental, we’ll help you choose what works best for your smile and lifestyle.

Yes. We treat kids of all ages, from toddlers to teens. As your child grows, we adjust our care to match their changing needs, including orthodontic monitoring, wisdom teeth evaluation, and sports mouth guards.

We do. Whether it’s a knocked-out tooth, toothache, or chipped tooth, we offer same-day emergency appointments for kids in Carleton Place and nearby communities.

Absolutely. Healthy baby teeth are essential for chewing, speaking, and guiding permanent teeth into place. Early care also helps kids develop lifelong habits for good oral health.

Yes, when used appropriately. At Spur Line Dental, we follow evidence-based guidelines for fluoride use to help strengthen developing teeth and prevent cavities, especially important in growing smiles.

We provide complete pediatric dental care including exams, cleanings, fluoride, sealants, fillings, crowns, space maintainers, emergency care, and custom mouth guards—all in one family-friendly location in Carleton Place.

We understand that many kids (and parents!) feel anxious. That’s why we focus on building positive experiences from the start. Our warm team, cozy play area, and child-friendly approach help reduce stress and make visits easier for everyone.

Yes. Dr. Jazz and our team are experienced in caring for children with a wide range of needs. We offer patient, personalized care, and we’ll work with you to make sure your child feels supported and safe throughout every visit.

Most children benefit from a checkup every six months. At our Carleton Place office, we’ll create a schedule that supports your child’s needs as they grow, whether that means standard cleanings or more frequent check-ins for specific concerns.

Your child’s first visit is all about comfort and connection. We’ll gently check their teeth and gums, offer tips on home care, and help them get used to the sights and sounds of the dental office. We call these “happy visits” because we take it at your child’s pace.

We recommend booking your child’s first dental visit by age one or within six months of their first tooth coming in. At Spur Line Dental in Carleton Place, we use these early visits to build trust, answer your questions, and make dental care feel safe and fun.

We’re always happy to chat! Whether you're just curious or ready to get started, contact us at Spur Line Dental and book your Invisalign consultation today—we’ll even show you a digital smile preview so you can see your results before you commit.

In many cases, yes. If you started with braces and want to finish with a more flexible option, Invisalign may be a great choice. Let us know during your consultation, and we’ll assess your current progress and treatment needs.

Not at all! Invisalign is a great option for both teens and adults. If your teen is responsible with wearing aligners and keeping up with hygiene, they might be an excellent candidate. We'll help you decide if it’s the right fit for your family.

Once your teeth are in their ideal position, we’ll provide a custom retainer to help maintain your results. Just like your aligners, these are clear, discreet, and easy to wear—typically only at night. We’ll guide you through every step of your retention plan.

Some patients notice a slight lisp when they first start wearing aligners, but it usually disappears within a few days as you adjust. Practising speaking out loud can help speed up the process.

It’s easy! Rinse your aligners with lukewarm water and use a soft toothbrush to gently brush them. Avoid hot water, which can warp the plastic. You can also use Invisalign cleaning crystals or a mild, clear soap if needed.

Yes—with a small catch. Remove your aligners before eating or drinking anything other than water. This keeps them clear and prevents damage. Just brush before popping them back in to maintain great oral hygiene.

Invisalign costs vary based on the complexity of your case. At Spur Line Dental, we’ll walk you through your treatment options and provide a clear estimate up front. We also offer flexible payment plans and help you understand your insurance coverage to make treatment as accessible as possible.

You'll typically come in every 6–8 weeks for quick check-ins. These visits help us track your progress, make adjustments if needed, and provide your next sets of aligners. We’ll make sure your appointments fit your schedule.

Invisalign is known for being a comfortable alternative to braces. Some patients feel mild pressure when switching to a new set of aligners—this means your teeth are shifting! Any discomfort usually fades within a day or two.

Most Invisalign treatments take between 6 to 18 months, but it depends on your specific alignment needs. During your consultation, Dr. Jazz Smyl Joly will review your smile, go over your goals, and give you a realistic timeline based on your case.

Over-the-counter whitening kits often take longer and deliver uneven results. At Spur Line Dental, we use stronger whitening agents and custom-fitted trays to protect your gums and deliver faster, more noticeable results under professional supervision.

Most patients only need professional whitening once a year. We’ll guide you on whether occasional touch-ups are appropriate, based on the condition of your enamel and your lifestyle.

Whitening only works on natural tooth enamel. Restorations like crowns, fillings, or veneers won’t change colour. If you have visible dental work, we’ll talk with you about how to brighten your overall smile and keep everything looking consistent.

You can extend your whitening results by brushing twice daily, flossing, drinking water after consuming staining foods, and using a whitening toothpaste. We may also recommend custom-fitted take-home trays for occasional touch-ups at home.

Since teeth whitening is considered a cosmetic procedure, it’s not usually covered by dental insurance. However, we offer transparent pricing, flexible payment options, and can help you explore an approach that fits your budget.

Surface stains from coffee, wine, tea, or tobacco usually respond very well to whitening. However, deeper internal (intrinsic) stains, often from trauma, medications, or aging, may not respond as effectively. In these cases, we may recommend alternative cosmetic options like bonding or veneers.

Some patients experience temporary sensitivity after treatment, especially to cold foods or drinks. This typically fades within 24 to 48 hours. If you’re prone to sensitivity, we can tailor the whitening process and recommend special products to reduce discomfort.

Results usually last anywhere from 6 to 12 months, depending on your oral hygiene habits and lifestyle. Drinking coffee, tea, or red wine regularly may cause staining to return sooner. We’ll provide tips to help you maintain your results as long as possible.

An in-office whitening session typically takes 60 to 90 minutes. During this time, we apply a powerful, dentist-approved whitening gel and monitor the process closely to ensure both comfort and safety. Many patients notice a difference right away after just one visit.

Yes, when performed by a dental professional, whitening is both safe and effective. At Spur Line Dental, we use clinically tested systems that minimize sensitivity and protect your gums. We also assess your dental health beforehand to make sure whitening is the right option for you.

If you experience a dental emergency after hours, call our office and follow the recorded instructions. We’ll let you know what steps to take and arrange to see you as soon as possible. We’re committed to providing prompt care when it matters most.

After your initial treatment, we’ll book any necessary follow-up appointments and walk you through your recovery plan. This might include additional care like a permanent crown or ongoing treatment for infection. We’ll make sure everything is explained clearly so you feel confident moving forward.

Costs depend on the type of treatment needed, such as a filling, crown repair, or root canal. We’ll give you a clear estimate before starting any treatment and discuss your insurance coverage and payment options. Our goal is to make care accessible and stress-free, even in urgent situations.

We offer local anesthesia to numb the treatment site and take every step to ensure you're comfortable during treatment. If you're feeling especially anxious, let us know. We'll work at your pace and explain everything as we go to help you feel in control and at ease.

The best way to prevent dental emergencies is by staying consistent with regular checkups and cleanings. We can catch small issues before they turn into big problems. Wearing a mouth guard during sports, avoiding chewing hard foods or ice, and practicing good oral hygiene at home also go a long way in protecting your smile.

Many dental insurance plans cover part or all of emergency treatment, depending on your provider and coverage. Our team will help verify your benefits, submit claims on your behalf, and explain your options clearly, so you can focus on feeling better, not paperwork.

Yes, we welcome children of all ages and are experienced in treating dental emergencies in young patients. We know emergencies can be scary, especially for kids, so we take a gentle, reassuring approach. We also offer a play area and comfort-first care to help them feel safe and supported during treatment.

Try to keep the tooth moist. If possible, place it gently back in the socket without touching the root. If that’s not an option, place the tooth in a container of milk or hold it inside your cheek. Avoid letting the tooth dry out but NEVER put it in water. Call our office immediately. Knocked-out teeth have the best chance of being saved if treated within 30 to 60 minutes.

We offer same-day emergency dental appointments at our Carleton Place clinic whenever possible. If you’re in pain or something feels urgent, call us right away. We’ll walk you through what to do and do our best to see you the same day, even if you're a new patient.

A dental emergency includes any situation where you're experiencing severe pain, active bleeding, or damage to your teeth or gums that can’t wait for a regular appointment. This could mean a knocked-out tooth, a cracked or broken tooth, facial swelling, an abscess, or a lost filling or crown that's causing pain. If you're not sure whether it's an emergency, call us—it's always better to check than wait.